Deer Silver Pendant

Where and how do you ship?

We use Canada Post or UPS to ship all our items to Canada and U.S. Due to issues with customs and delays, we do not send packages to American addresses without a tracking number. We currently do not ship internationally, but are working on expanding towards that in the future!

How long will my delivery take?

We are a small team multitasking on the daily so deliveries are sent out once a week on either Fridays or Saturdays. If you ordered on a Saturday after we've left, please allow for deliveries to take up to 1 week. If you have an urgent request, please call us at 647 525 7731 and we can accommodate an earlier delivery. 

Curbside pick up is available from Monday to Saturday, 11am - 7pm. We are located near St Clair and Dufferin. Address will be provided once you check out.

We currently do not have a storefront and operate online only.

If you would like to see our items in person, you may schedule a visit at our home studio. Please give us a call at 647 525 7731 to arrange and time and date. 

Due to the uniqueness and effort behind all our handmade items, we do not accept returns.

If there is an issue with the package you have received please email us at contact@pachaarts.com.

Pacha Indigenous Art Collection reserves the right to deal with exchanges on a case-by-case basis.