ANNOUNCEMENT: In order to ensure public safety, we will be closing our storefront until further notice, but are available online 7 days a week! Miigwetch, Yupaychani for all your support. FREE Shipping for all orders above $50!

Shipping FAQ

Do you do returns or exchanges?

Due to the uniqueness and effort behind all our handmade items, we do not accept returns.
If there is an issue with the package you have received please email us at
Pacha Indigenous Art Collection reserves the right to deal with exchanges on a case-by-case basis.

How do you ship?

We use Canada Post to ship all our items. We currently only ship within Canada while we continue to work to expand to the U.S and internationally. Stay connected through our sign up form or social media to hear the latest updates!

How long will my delivery take?

Deliveries are sent every Tuesday and Friday.
This will take from 1 to 2 weeks. Allow for 1-3 business days within the GTA

What methods of payments do you accept?

PayPal and all major credit card companies, including Visa, MasterCard, Discover, and American Express. If there are any issues with payment please let us know by sending an email to

*All our products are unique and handmade, therefore there may be some variation in colour and size.